Why Most Marketers Suck
The following is a repost from the RocketWatcher Blog on Startup Marketing. But never the less the following material on what a Startup Marketer needs is pure gold and we wanted to repost this information with the author April Dunford‘s permission.
Marketing Skill – It Isn’t Just One Thing
I refuse to believe that there are more bad marketers out there than there are bad programmers or sales people. But I also believe Fred’s right that the failure rate in senior Marketing positions at startups is high (I’ve certainly mopped up after a few). Why? I think companies often hire the wrong marketer for the job and marketers sometimes accept the wrong job. Both problems stem from the fact that “Marketing” means many different things.
The first step to hiring a great marketer (and for marketers to land a job they won’t suck at) is to clearly understand what you mean by “marketing”. It’s a multi-faceted job that can include (but doesn’t always!):
- Advertising
- Branding
- Product Management
- Lead Generation
- Install base/Customer engagement strategy and tactics
- Inbound Marketing and/or SEO
- Sales Support
- Market Strategy
- Messaging/Positioning
- Channel strategy/management/marketing
- Partnerships and partner marketing
- Media and Analyst Relations
- Content strategy and creation
- Other stuff that I don’t even know about
Don’t forget that skill in doing these at a large company is NOT equivalent to doing these at a startup and also how you do these things differs wildly for different types of companies (B2B vs. B2C, complex sales vs. non-complex sales, etc.).
Most marketers will have majored in some of these and minored in others. Determining which skills you want in a marketer is a good first step in narrowing down suitable candidates. Marketers, on the other hand, need to acknowledge that they ARE NOT experts in everything and probe harder in interviews to make sure their skills align with the job requirements.
But Be Careful What You Wish For
Unfortunately even if you have a good grasp of how to identify the marketer you want, they still might fail because what you wanted wasn’t what you needed. I spoke to a CEO recently that wanted a VP marketing with a background ONLY in inbound marketing where I saw a need for someone senior that could think strategically beyond inbound tactics. I talked to another looking for a “digital marketing expert” as their CMO while their current marketing mix included a lot of non-digital tactics that seemed to be working just fine. I might be wrong but I felt like the narrow way they had defined the jobs set the candidates up for failure.
But April, I’m Hiring a Marketer Because I Don’t Understand This Stuff – HELP!
In my opinion the best way to figure out what type of candidate you need is to talk to a lot of people. Talk to CEO’s and VC’s of companies like yours and ask them – Have they hired a bad marketer? What did they learn? Have they hired a good marketer? What made them good? (Aside – I wish Fred would write a post on THAT!) Talk to experienced marketing folks that aren’t potential candidates and ask them – What sort of marketer would be a fit for my company? What skills should they have? What should I look for on their resumes? Do that and I think you will be less likely to end up with a marketer that sucks (for your marketing job that is).
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